Artist Canvas Questions? Call 888-556-0735
You can order products online. Visit the products page.
We are strictly a mail order business and do not have will call. If you are in the Dallas area you will need to call or go online to place an order and have it shipped.
Payment is by Master card, Visa, American Express, check or money order. Shipping is by FedEx Ground and delivery is made usually within 4-8 business days depending on your location. Please note weekends are not counted by FedEx as a business day. Please include your zip code when making an inquiry as shipping costs are based on your location. There is a six yard minimum order on canvas.
Please call us regarding your order before mailing a check.
If your order is time critical, please send a separate email to alert us of your deadline. It's not possible for us to ship same day that an order is placed.
Credit card transactions are done by phone or online.
Occasionally we make a typographical error. We reserve the right to correct typographical errors. If you order an item online that was incorrectly priced we will contact you with the correct price for your approval before charging you or shipping the item.
Allens will accept returns on rolls of canvas in unused and like new condition up to 10 days after the items were received. Customer is responsible for shipping charges and a restocking fee up to 15 %. A Return Authorization must be obtained prior to sending back merchandise. Please email or call to obtain the Return Authorization.
We do not accept returns on canvas rolls that have been cut or altered.